03 · The Salvation Army

Signs of Hope

Turning the city itself into a wayfinding system for people who need food, shelter and hope.

Salvation Army shelter message installed on a city bus stop
ClientThe Salvation Army
AgencyThe Richards Group
RoleConcept & Art Direction
DisciplinesOOH · Integrated · Social

The problem

Most Salvation Army advertising speaks to donors. This campaign needed to speak directly to people in need—and help them find real assistance in the places where they were already looking.

The idea

Make the media useful. Shelter messages lived at bus shelters. Food messages wrapped trash cans. The placement completed the thought.

The impact

The campaign launched in major cities including Denver, Las Vegas, Chicago and Seattle. The original portfolio reports a dramatic increase in traffic through shelter and feeding programs, while also giving donors a visible sense of the organization’s local reach.

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